Terms

PLEASE READ BEFORE ORDERING

LEONARD’S MARKETPLACE SCHEDULE
Operating Hours
Monday- Friday
8 A.M. – 6 P.M.
Saturday 8 A.M. – 2 P.M.
Phone: 337-602-6160

Shipping Hours
Monday – Thursday
8 A.M – 12:00 P.M.

LEONARD’S MARKETPLACE SHIPPING & RETURNS
Orders are shipped Monday thru Thursday.
Ground Shipping is available in areas marked on the map below** as 1 and 2 Days. All others will be shipped 1 or 2 Day Air. Orders placed after Noon on Friday and all those place on Saturday and Sunday will be processed on the next business day. Please refer to the map below** for Ground Delivery availability.

**See service map at» http://www.leonardsfoodquarters.com/shipping-policy


A $20.00 handling fee is applied to all perishable orders, covering the cost of the ice chest, box, and dry ice. Please note each chest has a 20-pound limit which include 5 pounds of dry ice. An additional fee will be charged per 15-pounds. We ship using a reusable Styrofoam Cooler with dry ice to insure that your product arrives in excellent condition. Shipping rates are in addition to the handling fee.

Please order online or call 337.602.6160 for more information.

All perishable goods are packed with dry ice to ensure products stay frozen, however, once your order is received by our carrier Leonard’s Marketplace is not responsible for any delays caused by FedEx or any adverse weather conditions. The shipping company will not accept responsibility for delays due to weather.

Leonard’s Marketplace is not responsible or liable for deliveries where the receiver is not available to receive the order. The driver will leave the package if no one’s home if he feels it is safe to do so. We recommend using a business address to ensure the package is received on time.

We make every effort to get your package to you in a timely manner, however we cannot guarantee the timely arrival of your package where circumstances are beyond our control. To reduce the possibility of late arrival of your package, especially during the busy holiday season, place your order early.

All perishable food orders are final. There are no product or money back guarantees, and we cannot accept returns.

We use current FedEx rates. This charge depends on the weight and destination of the order. The quote in the shipping cart is an estimate and is valid for most orders. However, there may be other fees involved.

Please verify the shipping address is correct as the carrier charges an error correction fee. An incorrect address could also delay delivery of the package.

Prices are subject to change without notice.

HOLIDAY SHIPPING POLICIES **

NEW YEARS*
To ensure that orders are shipped in time for New Years, all orders placed thru Noon, the Monday prior to Christmas Day will ship 2 day guaranteed. The regular delivery schedule will resume on the Monday following New Year’s Day.

MARTIN LUTHER KING DAY*
To ensure that orders are shipped in time, all orders placed thru Noon, the Wednesday prior to MLK Day will ship 2 day guaranteed. The regular delivery schedule will resume on the Wednesday following MLK Day.

PRESIDENT’S DAY*
To ensure that orders are shipped in time, all orders placed thru Noon, the Wednesday prior to Presidents Day will ship 2 day guaranteed. The regular delivery schedule will resume on the Wednesday following Presidents Day.

MEMORIAL DAY*
To ensure that orders are shipped in time, all orders placed thru Noon, the Wednesday prior to Memorial Day will ship 2 day guaranteed. The regular delivery schedule will resume on the Wednesday following Memorial Day.

INDEPENDENCE DAY*
To ensure that orders are shipped in time, all orders placed thru Noon, the Monday, Tuesday, or Wednesday prior to the week of July 4th will ship 2 day guaranteed. The regular delivery schedule will resume on the next business day following Independence.

LABOR DAY*
To ensure that orders are shipped in time, all orders placed thru Noon, the Wednesday prior to Labor Day will ship 2 day guaranteed. The regular delivery schedule will resume on the Wednesday following Labor Day.

COLUMBUS DAY*
To ensure that orders are shipped in time, all orders placed thru Noon, the Wednesday prior to Columbus Day will ship 2 day guaranteed. The regular delivery schedule will resume on the Wednesday following Columbus Day.

VETERANS DAY*
To ensure that orders are shipped in time, all orders placed thru Noon, the Monday, Tuesday, or Wednesday prior to the week of Veterans Day will ship 2 day guaranteed. The regular delivery schedule will resume on the next business day following Independence.

THANKSGIVING*
To ensure that orders are shipped in time for Thanksgiving, all orders placed thru Noon, the Monday prior to Thanksgiving Day will ship 2 day guaranteed. The regular delivery schedule will resume on the Monday following Thanksgiving.

CHRISTMAS*
To ensure that orders are shipped in time for Christmas, all orders placed thru Noon, the Monday prior to Christmas Day will ship 2 day guaranteed. The regular delivery schedule will resume on the Monday following New Year’s Day.

*Federal law (5 U.S.C. 6103) establishes the public holidays listed in these pages for Federal employees. Please note that most Federal employees work on a Monday through Friday schedule. For these employees, when a holiday falls on a nonworkday -- Saturday or Sunday -- the holiday usually is observed on Monday (if the holiday falls on Sunday) or Friday (if the holiday falls on Saturday).

FEDEX HOLIDAY SERVICE SCHEDULE

Normal Operating Hours
Check the operating hours for your area at Find Locations. Download FedEx holiday schedule. To confirm whether a service area is affected due to weather, call
1. 800.GoFedEx 1.800.463.3339.
For international holiday schedules, go to our International Holiday site.

If you need to ship on Christmas Day or any other day of the year, check your local FedEx location for FedEx SameDay® service. It's available 24 hours a day, 365 days a year for your urgent shipments. Go to fedexsameday.com or call 1.800.399.5999 to schedule a pickup.